FAQ
Player Help Centre

Every live88
Question, Answered

Your complete guide to live88 — from opening an account and depositing PKR via Easypaisa or JazzCash, to understanding bonus wagering requirements, playing Sic Bo, and accessing responsible gaming tools. 24 in-depth answers, grouped by topic.

24 Q&A Pairs 5 Topic Categories English PKR Covered 24/7 Support

This page answers the most common questions from live88 members across Pakistan — covering everything from creating your first account and making a PKR deposit via Easypaisa or JazzCash, to understanding how wagering requirements work, how live88 keeps your data secure, and what to do if you need a break from gaming. Browse by category using the navigation below, or scroll through all five sections at your own pace. If your question is not covered here, the live88 support team is available 24 hours a day at [email protected] and will respond in English.

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Section 1 of 5

Account & Registration5

Creating a live88 account takes under two minutes. Visit live88.games, click Register, enter your full legal name, a valid Pakistani mobile number, your email address, and your date of birth. Choose a username and password, accept the Terms and Conditions, and submit. You will receive a verification SMS to your Pakistan mobile number to confirm your registration.

Under 2 minutes

live88 requires a valid government-issued photo ID for KYC verification. Accepted documents include your Pakistani CNIC (Computerised National Identity Card), a valid Pakistani passport, or a Pakistani driving licence. You may also be asked for proof of your payment method — for example, a screenshot of your Easypaisa or JazzCash account showing your registered name and mobile number. Upload documents directly through the live88 account verification panel.

CNIC / Passport / Driving Licence

No. live88 permits only one account per individual, per household, per device, and per payment method. Registering multiple accounts — regardless of the name or email used — is a breach of the live88 Terms and Conditions. All duplicate accounts will be permanently closed, and any bonus winnings held in them will be voided. If you have accidentally created a duplicate account, contact [email protected] immediately.

One account per person

On the live88 login page, click "Forgot Password" beneath the password field. Enter the email address registered to your live88 account and submit. You will receive a password-reset link to that email address within a few minutes. If you no longer have access to your registered email, contact live88 support at [email protected] with your username and registered Pakistan mobile number so the team can verify your identity and assist with account recovery.

Reset via email link

To close your live88 account, email [email protected] with the subject line "Account Closure Request" from your registered email address, confirming your username and the reason for closure. Alternatively, you can request a self-exclusion from the account settings panel, which permanently closes the account with a minimum six-month lock period. Any PKR balance remaining in your wallet at the time of closure will be returned to your most recently used payment method.

Closure or self-exclusion available
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Section 2 of 5

Deposits & Withdrawals5

Log into your live88 account and navigate to the Deposit section. Select your preferred Pakistan payment method — Easypaisa, JazzCash, Raast, HBL Bank Transfer, UBL Bank Transfer, MCB Bank Transfer, Meezan Bank Transfer, or USDT (TRC20) — then enter your desired PKR amount and follow the on-screen instructions. Deposits are credited to your live88 wallet instantly or within a few minutes, depending on the method selected.

Instant for most methods

The minimum deposit on live88 is 500 PKR. This applies across all supported Pakistan payment methods including Easypaisa and JazzCash. There is no maximum on most methods, though live88 may apply account-level deposit limits based on verification status. You can also set your own voluntary PKR deposit limit from the responsible gaming section of your account settings to keep your spending within a comfortable range.

From 500 PKR

Standard Easypaisa withdrawals from live88 are processed within 24 hours of the request being approved. Most Easypaisa withdrawals reach your mobile wallet within 1–4 hours during business hours. Withdrawals submitted on Pakistan public holidays may take slightly longer to clear. If your Easypaisa withdrawal has not arrived within 24 hours after approval, contact live88 support at [email protected] with your transaction reference number for investigation.

Typically 1–4 hours

The minimum withdrawal amount on live88 is 1,000 PKR. There is no daily withdrawal cap for standard accounts, though large withdrawals — particularly progressive jackpot prizes — may require additional verification and be processed in structured instalments. live88 does not charge fees on standard withdrawals. One free withdrawal per calendar week is included for all active members; additional withdrawals within the same week may carry a small processing fee.

From 1,000 PKR

live88 does not charge fees on PKR deposits. On the withdrawal side, one free withdrawal per calendar week is provided to all members. Additional withdrawals within the same calendar week may be subject to a small processing fee, the current rate for which is displayed in the live88 withdrawal section at the time of the request. Note that your payment provider — such as Easypaisa or JazzCash — may apply their own network fees, which are outside live88's control.

One free withdrawal weekly
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Section 3 of 5

Games & How to Play6

live88 offers a wide range of casino games, including hundreds of video slots, progressive jackpot games (including Mega Moolah), live dealer tables (Baccarat, Roulette, Blackjack, Dragon Tiger, Sic Bo, and more), Cockfighting streams, Jackpot Slots, crash games, coin toss, and lottery betting. Sports betting is also available, including markets for HBL Pakistan Super League cricket, international cricket, football, and other major sports. New games are added regularly.

500+ games available

Sic Bo is a live dealer dice game available in the live88 Casino section. Three dice are shaken inside a covered container and the result is revealed. You bet on the outcome before the shake — options include predicting the total of all three dice, specific number combinations, individual numbers, small (total 4–10) or big (total 11–17) bets, and triple bets. Payouts vary by bet type. The Sic Bo rules and payout table are displayed within the game interface on live88.

Live dealer format

All RNG (Random Number Generator) games on live88 — including slots and virtual table games — are powered by certified game studios whose RNG systems are independently tested and audited by recognised third-party laboratories. Return to Player (RTP) percentages for each game are published within the individual game information panels. Live dealer games are streamed in real time by human dealers, with results determined by physical cards, dice, or roulette wheels — not software outcomes.

Third-party audited RNG

Yes. live88 is fully optimised for mobile play on both Android and iOS devices. The entire game library — including live dealer tables, Cockfighting streams, Jackpot Slots, and sports betting — is accessible via the mobile browser on live88.games without needing to download a separate app. The live88 mobile interface adapts automatically to your screen size, giving you the same features and PKR wallet access as the desktop version.

Android & iOS compatible

Cockfighting on live88 is a live-streamed betting experience. Matches are broadcast in real time from licensed arenas, and live88 members can place PKR bets on the outcome — selecting which rooster they believe will win the match. Betting markets open before each match and close moments before the bout begins. Results are confirmed and settled immediately after each match ends. The Cockfighting section of live88 operates with dedicated customer support for any match-result queries.

Live streamed bouts

Yes. live88 offers betting markets on HBL Pakistan Super League (PSL) matches during the tournament season, including match-winner, top-run-scorer, total-runs, and in-play betting markets. HBL PSL markets are settled in accordance with the official result declared by the Pakistan Cricket Board (PCB) after each match. Abandoned or incomplete matches are settled according to the live88 cricket market rules, which are published in the sports betting section. Minimum bet for PSL markets is 100 PKR.

HBL PSL covered
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Section 4 of 5

Promotions & Benefits4

The live88 welcome bonus is available to all newly registered members who make their first PKR deposit. The current welcome bonus offer — including the bonus amount, match percentage, and minimum deposit requirement — is displayed in the live88 Promotions section. To claim it, simply make your first deposit after registration. The bonus will be credited to your bonus wallet automatically if your deposit meets the minimum qualifying amount specified in the promotion terms.

First deposit bonus

A wagering requirement is the number of times you must play through a bonus amount before any associated winnings can be withdrawn as real PKR. For example, a 10,000 PKR bonus with a 20x wagering requirement means you need to place a total of 200,000 PKR in bets before withdrawing bonus winnings. Different game types contribute at different rates: slots typically count 100%, while live dealer games may contribute only 10–20%. Check the specific promotion terms in the live88 Promotions section for exact contribution rates.

Slots = 100% contribution

No. The live88 welcome bonus is a one-time offer available to each member on their very first deposit. Only one welcome bonus may be claimed per member, per household, per IP address, per device, and per payment method. Attempting to claim the welcome bonus on a second or duplicate account constitutes bonus abuse under the live88 Terms and Conditions, and will result in forfeiture of all bonus funds and permanent account closure.

One-time offer only

Yes. live88 offers a tiered loyalty programme that rewards active members with points on every PKR wager placed across casino games and sports betting. Accumulated points can be exchanged for bonus credits, free spins, and exclusive PKR cashback offers. Higher loyalty tiers — including VIP status — unlock dedicated account management, faster withdrawal processing, personalised bonus offers, and higher weekly withdrawal limits. Full details of the current loyalty programme structure are available in the live88 Promotions and Loyalty section.

VIP tier available
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Section 5 of 5

Safety & Responsible Gaming4

live88 operates as an online gaming platform accessible to Pakistan players and applies internationally recognised responsible gaming standards. The platform uses 256-bit SSL encryption on all connections and PKR transactions, and maintains strict KYC verification and AML (anti-money laundering) monitoring to protect members. All financial data — including Easypaisa and JazzCash payment details — is encrypted and never shared with third parties for commercial purposes. It is each member's responsibility to understand the legal status of online gaming in their specific location within Pakistan.

256-bit SSL encrypted

The minimum age to register and play on live88 is 18 years. This is an absolute rule with no exceptions. live88 verifies age at registration through a date-of-birth declaration and may request government-issued Pakistani ID (CNIC or passport) at any point during the account lifecycle to confirm that the member meets the 18+ requirement. Any account found to belong to a person under 18 will be immediately and permanently closed.

18+ strictly enforced

Responsible gaming tools on live88 are accessible directly from your account settings panel — no support request needed. You can set daily, weekly, or monthly PKR deposit limits; configure loss limits; activate session time controls; set reality-check notification intervals; or request a cooling-off break of 24 hours up to six months. All limits take effect immediately. Requests to increase a limit require a 24-hour cooling-off period before taking effect, to protect against impulsive changes during a gaming session.

Instant via account settings

If you feel that gaming on live88 is causing financial stress, affecting your personal relationships, or occupying your thoughts in ways that concern you, please act immediately. Activate the self-exclusion tool from your live88 account settings — it takes effect within minutes and permanently closes access for a minimum of six months. You can also email [email protected] with "Responsible Gaming" in the subject line; our English-speaking team is available 24/7 and will respond within two hours with practical, confidential support. Do not wait — early action makes a real difference.

Self-exclusion available 24/7

Six Reasons live88 Support Has You Covered

If your question was not answered above, the live88 support team is standing by. Here is what you can count on when you reach out.

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Available 24 Hours a Day

live88 support operates around the clock, every day of the year — including Pakistani public holidays. There are no restricted hours for submitting a query or urgent issue to the live88 team.

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English — Pakistan-Focused

All live88 support communications are in English. The team understands the specific context of Pakistan players — including local payment methods like Easypaisa and JazzCash, PKR transaction queries, and PSL betting questions.

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2-Hour Response for Urgent Issues

For urgent matters — account security incidents, suspected unauthorised access, or responsible gaming concerns — live88 commits to a substantive human response within 2 hours of receipt, any time of day or night.

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Live Chat in Your Account

Authenticated live88 members can access live chat support directly from the account dashboard. Live chat connects you with a real support agent — not a bot — for quick resolution of account and payment queries without leaving live88.games.

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Confidential Responsible Gaming Help

Responsible gaming contacts are handled with complete confidentiality. No detail of a responsible gaming request is ever shared outside the dedicated team. You will receive a compassionate, practical response — never judgement or pressure to continue playing.

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Email Always Open

The primary live88 support channel is [email protected]. This inbox is monitored 24/7. For general queries, expect a response within 24 hours. Include your live88 username in the first line of your email to help the team locate your account immediately.

The live88 Support Team Is Ready

If none of the 24 answers above covered your specific situation, reach out directly to the live88 support team at [email protected]. You can also explore our Responsible Gaming page for safety tools, or review the full Terms & Conditions for policy details.